Thursday, 16 February 2017

On Why He Should Listen To His Customers

In retrospect, it was/is funny.
But it wasn't.
Me: Hi, good morning. I need help to unlock the Apple ID 
on my late mother's iPad.  
Meeter and Greeter Guy: "Right, okay, not a problem ...
er, did you just say your late mother?"
Me: Yes.
Meeter and Greeter Guy: Cool.
Me: Erm, no, it's not cool, actually.  
Meeter and Greeter:  Oh. Right.

5 comments:

debs14 said...

Oh my goodness, not employed for his tact then.

alexa said...

Blimey, some in-service training needed for Courteous and Appropriate Responses. Perhaps (she said kindly) he was a bit flummoxed and said the first thing that came into his head ...

Sian said...

As Alexa says..Blimey..

Patio Postcards said...

Oh my!

Ladkyis said...

This has probably given him pause for thought and he'll never say "cool" as his automatic response ever again